We are looking for

Touchpoint Consent Project Manager


Devi Anggraeni



Job overview

Miele X is growing fast, and we are looking for a Touchpoint Consent Project Manager. This role is part of the Customer Engagement and Performance Team. As a Touchpoint Consent Project Manager, you help to ask known customers at the right touchpoints for the right consent. By developing and implementing the appropriate processes and definitions, customers only receive information and services tailored to their wishes. In this way, you contribute to providing customers with a delightful customer experience.

Your day-to-day job

  • Identification of consents generating high business value and enabling a delightful customer experience
  •  Responsible for the international rollout and further development of our Consent Management Platform and touchpoint consents integration
  • Coordination of requirements with various stakeholders and translating business requirements into technical concepts
  • Manage the touchpoint integrations within the journey by stakeholders and Miele regions to ensure a matching customer experience
  • Responsible for ensuring proper consulting with other relevant teams, such as Legal, Data Governance, and IT, on data protection and suitable processes for the operation of the platform
  • Documentation and maintenance of data protection applications/processes relevant to the specific processes of the customer engagement team


Your benefits

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warm welcome and structured on-boarding

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competitive salary and bonus scheme

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working in a hybrid model

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25 days paid annual leave

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personal development budget

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up to 45% discount on Miele products

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regular work-social activities

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retirement plan fully covered by Miele X

We are looking for

  • Completed Studies in Business Administration, Project Management, Engineering, IT or another suitable subject
  • 3-5 years' experience working in the field of consent management
  • Data-driven mind set, sharp analytical with project management experience
  • Strong communicator who also enjoys implementing tasks in a structured manner and can communicate requirements
  • Experience and comfortable working in multicultural and international environments and fluent in English (written and spoken)
  • Willingness and ability to once a month and travel max 5% for the year within the EMEA region/ or Germany

Our recruitment process

Intro with a recruiter
Within 3 working days
First interview
Second interview
Final interview
Maximum 3 weeks

Application deadline


Apply now

What’s next? You decide.

Bringing the best out in you

At Miele X, we aim to give you all you need to thrive with us. From a warm welcome to fantastic offices.