Bringing the best out in you
At Miele X, we aim to give you all you need to thrive with us. From a warm welcome to a fantastic Community Space.
We are looking for
UX Designer
Amsterdam
Job overview
Overall objective/Purpose of position
The UX Designer is responsible for the customer journey and front-end experience of the Miele digital platforms. They are part of the Digital UX/UI team whose mission is to create a premium digital shopping experience that drives sales.
Through design thinking activities, conducting usability & A/B tests, and studying data, they continuously refine the user experience. This role has an end-to-end responsibility for frontend design, from ideating and prototyping to delivering and optimizing features.
Your day-to-day job
Key responsibilities
- Create customer-centric eCommerce customer journeys and translate requirements into brand and product story.
- Design wireframes that consider all use cases and create UI assets for development.
- Participate in Design Thinking workshops to best understand the customer’s decision-making process.
- Create A/B tests to gain learnings, conduct competitor reviews and customer surveys, and monitor website data to gain insights for design decisions
- Partner with Product Owners on features to continuously optimize the user experience, and collaborate closely with IT to ensure technical feasibility and performance.
Key performance measures for position
- User engagement and satisfaction metrics (CES)
- Revenue growth directly attributed to new product features or enhancements (Value Bridge contribution)
- Efficiency of the product development process (time to delivery of new solutions).
Your benefits
warm welcome and structured on-boarding
competitive salary and bonus scheme
working in a hybrid model
25 days paid annual leave
personal development budget
up to 45% discount on Miele products
regular work-social activities
NS Business Card and Swap Fiets
retirement plan fully covered by Miele X
We are looking for
Competencies/Skills for position
- Ideally university degree in Design, Communications, Marketing, or have similar experience within a related field 3+ years’ experience in UX/UI design
- Digital design portfolio with eCommerce experience
- Foundational experience working for a premium brand in consumer or FMCG industry
- Have a collaborative team spirit and always striving to learn new things
- Experienced in agile ways of working
- International mindset, and fluent business English
- Excellent prototyping and design skills and a deep understanding of new software/web technologies
- Have a customer-centric creative mindset and can review both qualitative and quantitative data to inform design decisions
Our recruitment process
Moving digital
at Miele forward.
Together.
We are Miele X, Miele’s performance community of connected digital Xperts, pioneers and creative thinkers. A collaborative, forward-thinking team, all focused on building strong customer relationships and experiences.
Sitting at our heart is a diverse international community, powered by different expertise, cultures and experiences. Constantly inspiring and learning from each other, sharing a passion for ‘Immer Besser’ as we move forward as one.
All in a unique environment where physical and mental well-being is a priority, and everyone has the space to grow and develop.
