We are looking for

Touchpoint Consent Integration Manager

Amsterdam

Devi Anggraeni

Recruiter

devi.anggraeni.ext@miele.com

Job overview

Miele X is growing fast, and we are looking for a Touchpoint Consent Integration Manager. This role is part of the Customer Engagement and Performance Team. As a Touchpoint Consent Integration Manager, you help to ask known customers at the right touchpoints for the right consent. By developing and implementing the appropriate processes and definitions, customers only receive information and services tailored to their wishes. In this way, you contribute to providing customers with a delightful customer experience.

Your day-to-day job

  • Responsibility for the international rollout and further development of our Consent Management Platform and touchpoint consents integration
  • Coordination of requirements with various stakeholders and translating business requirements into technical concepts
  • Manage the touchpoint integrations within the journey by stakeholders and Miele regions to ensure a matching customer experience
  • Responsible for ensuring proper consulting with other relevant teams, such as Legal, Data Governance, IT, and more, on data protection and relevant processes for the operation of the platform
  • Act as the primary contact person for data protection topics for the Customer Engagement team
  • Documentation and maintenance of data protection applications/processes relevant to the specific processes of the customer engagement team

Your benefits

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warm welcome and structured on-boarding

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competitive salary and bonus scheme

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working in a hybrid model

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25 days paid annual leave

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personal development budget

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up to 45% discount on Miele products

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regular work-social activities

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retirement plan fully covered by Miele X

We are looking for

  • Completed Studies in Business Administration, Project Management, Engineering, IT or another suitable subject
  • 3-5 years' experience working in the field of consent management
  • Data-driven mindset, sharp analytical with project management experience
  • Strong communicator who also enjoys implementing tasks in a structured manner and can communicate requirements
  • Experience and comfortable working in multicultural and international environments and fluent in English (written and spoken)
  • Willingness and ability to once a month and travel max 5% for the year within the EMEA region/ or Germany

Our recruitment process

Intro with a recruiter
Within 3 working days
First interview
Second interview
Final interview
Offer
Contract
Maximum 3 weeks

Application deadline

30.09.2022

Apply now

What’s next? You decide.

Bringing the best out in you

At Miele X, we aim to give you all you need to thrive with us. From a warm welcome to fantastic offices.