The role, reporting into the Head of Onsite Performance, is responsible to ensure the customer is getting the same experience on Miele websites, making sure that the sites are visually premium as well as strategic to optimize sales. The role is also responsible to develop and deliver the overall merchandising optimization programs to support the eCommerce Sales KPIs. The Online Merchandiser will identify new opportunities on Miele’s web shops of premium home appliances to continuously increase traffic and improve user satisfaction. The ideal candidate is Digital Visual expert, agile, data-driven, strong team player with a deep understanding of global eCommerce functions.   

• Optimise online user experience including navigation, shopping journey, onsite search, visual assets, and other parts of the customer journey across Miele webshops on a global scale
• Propose onsite changes to optimise conversion, customer experience and deliver sales through analysis of key metrics and data and work with cross-functional teams to implement
• Be accountable for accuracy and consistency of content and link changes in all Miele web shops, including daily checks across key pages and driving improvements where necessary
• Drive the creation of onsite merchandising processes and workflows working closely with Content Managers, UX Designers, and Product Managers
• The Online Merchandiser is going to work very closely with the Onsite Performance Managers, in the Onsite Performance team.
• Striving for excellence: continuously improve internal workflows and processes related to the category roadmap and backlog 
• The role reports into Head of Onsite Performance, within eCommerce Sales Department 

• 3 years’ experience and a proven track record of successfully optimizing online merchandising & business performance. Experience in global organizations is preferred
• Creative business mindset based on qualitative and quantitative insights. Combining a data-driven and business mindset
• Profound understanding of the customers’ behavior through data. Ability to provide actionable insights from large datasets. Strong experience with Google Analytics or other web analytics tools and testing tools
• Well organized in a fast-paced environment and accountable to timelines. Project management experienced. Top communicator with various teams and strong team player
• Ideally University degree in business studies, major in Marketing / Digital Brand Management, and other relevant fields