Miele X is growing fast and because of that we are looking for a Head of Web Analytics! We are looking for an analytics expert who can combine business knowledge with technical understanding and lead a talented team across our international office. Within the Data Governance and Analytics department, you will play a vital role in maintaining our efficient business operations across 45+ countries worldwide. You’re able to manage and grow a team, inspiring them to create high-quality products and services that support hundreds of colleagues.

Using your expert interpersonal skills, you will advise and challenge stakeholders at Managerial and Board levels, providing insights and influencing business decisions on a global scale. You will also align with colleagues in the Product, Marketing and Country teams to define goals, share knowledge and plan for ongoing and future projects.

The Head of Analytics will work in close cooperation with the User Journey Analytics, Data Governance and Data Vizualisation Team to offer the highest possible value for the Miele Customer.

Do you know all the ins and outs when it comes Web Analytics and client and server side tracking implementation? Have you worked across a portfolio of numerous countries in a regional or a global role? Do you have strong analytical skills, and do you like to dive into data to get the most out of it?  Join Miele X!

• Forming the data strategy and framework together with the Director DGA and the other heads of within the data department.
• Ensuring data quality and availability according to GDPR standards.
• Taking ownership of the tracking strategy and toolset of Miele’s web applications.
• Analyzing business needs and translating data into actionable insights to drive the success of our growth strategy.
• Ensuring your team connects the dots between data and impact to drive data driven decision making through compelling stories.
• Advise and challenge stakeholders at managerial levels, providing insights and influencing business decisions on a global scale.
• Directing, inspiring and supporting your Web Analytics Team to contribute to the Miele X vision.
• Initiating and managing international and local projects.
• Leading in executing the Get X Done.

• 7+ years’ experience in web analytics or product analytics roles, including 3+ years’ of leading a team and mentoring people in a data environment.
• Fundamental knowledge of client and server side tracking implementation is a must have, Google Tag Manager experience is a plus.
• Good knowledge of various analytics tools (e.g. Google Analytics) and Microsoft Office.
• Knowledge and experience of modern product management concepts & agile methods.
• Willing to do hands-on work to fully understand the needs of your analysts and GTM admins.
• A background in development (JavaScript) is an advantage.
• A practical approach to your job, with a motivation to impact positively on the people around you.
• Fluent English (written & spoken) and excellent communication skills. You’re able to clearly and concisely explain complex matters to non-domain expert.
• Excellent training skills