The Head of eCommerce Product (Webshop) is responsible for from the business concepts to the final product for our ~50 consumer facing webshops. You will lead a team of Product Managers and Scrum Masters that deliver continuous data driven improvements of websites in cross-functional agile teams.  The role is leading the strategy, concept, development, and design of the eCommerce webshops and is the connection between our customer and the technical specialists. Working closely together with IT, UX/UI design and the content team, this role is an essential orchestrator to set up the Miele eCommerce identity on owned digital touchpoints.

• Responsible for best in class global eCommerce webshop, accountable for webshop based KPIs like Conversion Rate and User Satisfaction. 
• Lead, develop and inspire a team of Product Managers and Scrum Masters that deliver continuous data driven improvements of websites in cross-functional agile teams. 
• Develop and implement a scalable framework strategy to manage, prioritize, and track the business impact & learn incorporating requirements from different stakeholders. 
• Responsible for developing a strategy & visionary roadmap, incorporating technical foundation initiatives goals as well as marketing & campaign initiatives, with the proper monitoring and tracking.  
• Collaborate closely with key stakeholders from different disciplines within Miele X, the central head-office team and the markets to ensure there is buy-in and alignment on the global product strategy and plans. 

• Ideally university degree in business studies, technical studies or general business management or other relevant fields with 6+ years experience in eCommerce and Product Management for multinational websites delivering physical goods to consumers – with entrepreneurial mindset working towards maximize business value with a hands-on attitude is an advantage. 
• Experienced leader in managing a team of Product Managers where you lead by example and build a strong collaborative team culture focused on making impact. 
• Acknowledged communicator at all levels with experience in managing international, cross-functional team and agile ways of working. Fluent business English, additional languages are an advantage. 
• Data driven mindset: Ability to draw conclusions based on analytic reports and KPIs with a general knowledge of online optimization and analysis tools (testing, surveys, analytics).  
• In depth knowledge of current web technologies, vendors and experience in managing different technology providers on a global scale as well as experience in SAP Commerce CloudHybris  –  is an advantage.