We are looking for

Head of eCommerce Product (Webshop)

Amsterdam

Eline de Jong

Recruiter

eline.dejong.ext@miele.com

Job overview

The Head of eCommerce Product (Webshop) is responsible for from the business concepts to the final product for our ~50 consumer facing websites. Managing the digital brand and eCommerce face to the customer – with a data driven and premium brand approach. The role is leading the strategy, concept, development, and design of the eCommerce webshops. This role coordinates diverse digital communication functions. Working closely together with the content team, the creative team and IT, this role is an essential orchestrator to set up the Miele brand identity on owned digital touchpoints. 

Your day-to-day job

  • Responsible for best in class global eCommerce webshop, accountable for webshop based KPIs like Conversion Rate and User Satisfaction. 
  • Lead a team of Product Managers and Scrum Masters that deliver continuous data driven improvements of websites in cross-functional agile teams. 
  • Develop and implement a scalable framework strategy to manage, prioritize, and track the business impact & learn incorporating requirements from different stakeholders. 
  • Responsible for developing a strategy & visionary roadmap, incorporating technical foundation initiatives goals as well as marketing & campaign initiatives, with the proper monitoring and tracking.  
  • Collaborate closely with key stakeholders from different disciplines within Miele X, the central head-office team and the markets to ensure there is buy-in and alignment on the global product strategy and plans. 

Your benefits

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warm welcome and structured on-boarding

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competitive salary and bonus scheme

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working in a hybrid model

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25 days paid annual leave

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personal development budget

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up to 45% discount on Miele products

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regular work-social activities

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retirement plan fully covered by Miele X

We are looking for

  • Ideally university degree in business studies, major in marketing / digital brand management or other relevant fields with 6+ years experience in eCommerce for multinational websites delivering physical goods to consumers – with entrepreneurial mindset working towards maximize business value with a hands-on attitude is an advantage. 
  • Experienced leader in managing a team of specialists where you lead by example and build a strong collaborative team culture focused on making impact. 
  • Acknowledged communicator at all levels with experience in managing international, cross-functional team and agile ways of working. Fluent business English, additional languages are an advantage. 
  • Data driven mindset: Ability to draw conclusions based on analytic reports and KPIs with a general knowledge of online optimization and analysis tools (testing, surveys, analytics).  
  • In depth knowledge of current web technologies, vendors and experience in managing different technology providers on a global scale as well as experience in SAP Commerce CloudHybris is an advantage.

Our recruitment process

Intro with a recruiter
Within 5 working days
First interview
Second interview
Final interview
Offer
Contract
Maximum 3 weeks

Application deadline

31.01.2023

Apply now

What’s next? You decide.

Bringing the best out in you

At Miele X, we aim to give you all you need to thrive with us. From a warm welcome to fantastic offices.